Recent developments in Yanchep, Alkimos, Butler, Clarkson, Ridgewood and Jindalee, particularly in estates such as Capricorn Beach, Eden Beach, and Allara, have seen residents grappling with ongoing internet connectivity challenges. The transition from Velocity to Opticomm has brought about unexpected hurdles for many households. Here’s how Black & White IT can help restore your digital peace of mind.
Understanding the Challenge
The changeover from Velocity to Opticomm across multiple estates – from Eden Beach in Jindalee to Allara Estate, from Butler to parts of Clarkson – has meant more than just a new internet provider. Residents have found themselves needing to reconfigure numerous connected devices – from security cameras to solar controllers, smart TVs to home automation systems. This can be overwhelming, especially when technical support from providers is limited.
How We Can Help
Network Optimisation
- Professional router configuration for optimal performance
- WiFi coverage assessment and improvement
- Network security setup
- Device prioritisation for better streaming and gaming
Device Reconnection
We’ll help reconnect all your smart devices to your new network:
- Security cameras and systems
- Solar monitoring systems
- Smart TVs and streaming devices
- Home automation controls
- Smart speakers and displays
Alternative Solutions
If you’re still experiencing issues with your Opticomm service, we can explore alternative options:
- Starlink satellite internet installation
- 5G home internet setup
- Mobile broadband solutions
- Hybrid network configurations for backup connectivity
Smart Home Reconfiguration
Our expertise extends to:
- Rebuilding smart home integrations
- Restoring automation routines
- Re-establishing device connections
- Setting up backup systems for critical devices
Ongoing Support
We provide:
- Regular network health checks
- Performance monitoring
- Quick response to any issues
- Local, personal support when you need it
Why Choose Black & White IT?
- Local expertise in new estate connectivity
- Understanding of Velocity/Opticomm transition issues
- Experience with alternative internet solutions
- Clear, jargon-free communication
- Prompt, reliable service
Future-Proofing Your Setup
We can help prepare your home network for future changes:
- Flexible network configurations
- Backup connection options
- Easy device management systems
- Documented network settings
