Training & Coaching

Professional, patient technology training for all skill levels. Get confident with your devices through our personalised education services.

TrainingAndCoaching

Learn at Your Own Pace

Technology should work for you, not against you. Our patient, personalised training helps you gain confidence with your devices and systems, focusing on what matters to you.

Our Training Services Include:

  • One-on-One Technology Instruction
  • Device Usage Training
  • Software Application Teaching
  • Security Awareness Education
  • Smart Home System Training
  • Backup Strategy Education
  • General Tech Support Learning

Why Choose Our Training Services?

  • Patient, clear instruction
  • Personalised learning pace
  • Practical, hands-on teaching
  • No technical jargon
  • Follow-up suppor

Training Topics Include:

  • Basic device operation
  • Email and internet use
  • Security awareness
  • Social media guidance
  • Photo management
  • Online shopping safety
  • Communication tools

Perfect For:

  • Seniors learning technology
  • New device owners
  • Business users
  • Home users
  • Students
  • Remote workers
  • Technology beginners
Why wait any longer? Make your booking now.

If you want reassurance for your IT Security or to regain control of your IT security, or perhaps you need coaching, just click on the Booking icon. You’ll soon feel empowered and more at ease with your security concerns.

What Makes Black & White IT Different?

  • Personal Approach – We treat you like family, not a ticket number. Our focus is on building long-term relationships, not just fixing immediate problems.
  • Clear Communication – We explain technology in plain English, without confusing jargon or technical speak. You’ll always understand what we’re doing and why.
  • Mobile & Remote Specialists – From motorhomes to boats, we’re experts at keeping you connected wherever your adventures take you. Starlink installation and support is our specialty.
  • Smart Home Experts – Transform your home into an intelligent, connected space with our smart home and entertainment setup services.
  • Comprehensive Solutions – From computer support to data protection, we handle all your technology needs under one roof.
  • Senior-Friendly Service – Patient, understanding support for those who need a little extra time and explanation with technology.
  • Home & Small Business Focus – Specialised support for residential clients and small businesses, providing the personal attention you deserve.
  • Preventative Care – We don’t just fix problems; we help prevent them from happening in the first place.
  • Flexible Support Options – Whether you need immediate help or want to schedule regular maintenance, we work around your schedule.
  • No Technical Mysteries – We keep IT solutions black and white – clear, straightforward, and effective.
Computer Rebuild

Booking Information

  • Service Hours: Monday to Friday, 8:30am – 5:30pm
  • Emergency Support: Available upon request
  • Coverage: Local service area
  • Response Time: Same day for urgent issues
  • Payment: Card, cash, or direct deposit
  • Guarantee: All work satisfaction guaranteed