IT Support for the Northern Suburbs2025-08-28T09:49:01+08:00
Professional IT Support

Professional IT Support, not Geek-speak

We speak your language, not geek-speak. Professional computer help and IT support with clear explanations and the personal attention you deserve.

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IT Expert outside house Slide

Your Northern Suburbs support, at your service

From home visits to remote computer help, we're your neighbours first and IT experts second. Quick response times with the personal attention you deserve.

Woman in front of her house getting IT help or IT support from a professional IT support person.
Woman Office Chaos

Frustrated with technology?

You need professional IT support, not just a geek.
We take the time to understand your needs and explain things clearly - no tech jargon, just genuine computer help from local experts who care.

Frustrated woman sat at her desk in front of her computer needing IT Help or IT Support
Engineer Mac Windows

Mac or Windows? We support both

Whether you're an Apple fan or a Windows user, our professional computer help and IT support expertise spans all your devices. From solving everyday tech frustrations to optimising performance, we ensure your technology works the way it should.

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Our most popular services

Computer Support

  • Desktop and Laptop Performance
  • Apple Mac Support
  • System Speed Optimisation
  • Memory and Storage Upgrades
  • New Computer Setup and Configuration
  • Software Installation and Updates
  • Operating System Support

Find out more →

Security and Protection

  • Network Security Setup
  • Antivirus Installation and Management
  • Privacy Protection
  • Safe Browsing Setup
  • Password Management
  • Regular Security Updates
  • Malware Removal

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WiFi, Internet, and Networks

  • Home WiFi Setup and Optimisation
  • Starlink Installation and Support
  • Network Troubleshooting
  • Internet Performance Optimisation
  • NBN Connection Support
  • Multi-Device Networking
  • Network Security

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Business Support

  • Office Network Setup
  • Business Email Configuration
  • Data Backup Strategies
  • Security Implementation
  • Remote Work Setup
  • Business Software Support
  • IT Infrastructure Planning

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All of our Services

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Frequently Asked Questions

How do I book a service?2025-03-02T07:29:52+08:00

Booking is simple. Either call us directly on 1300 859 193, use our online booking link, or send us an email. We’ll respond promptly to arrange a convenient time for your service.

Can you help with internet problems?2025-03-01T15:45:56+08:00

Absolutely. We specialise in resolving internet connectivity issues, improving WiFi coverage, eliminating dead spots, and setting up reliable networks for homes and businesses.

Do you offer remote support?2025-03-01T15:45:13+08:00

Yes, many issues can be resolved quickly through our secure remote support service. This allows us to fix problems without you needing to wait for an on-site visit, saving you time and often reducing costs.

How much do your services cost?2025-03-01T20:24:03+08:00

We provide clear, upfront pricing with no hidden fees. While rates vary depending on the service required, we always discuss costs before beginning any work. Contact us on 1300 859 193 for a quote tailored to your needs.

What types of technology do you support?2025-03-01T15:43:50+08:00

We support a wide range of technology including computers (Windows, Mac), tablets, smartphones, printers, internet connections, home networks, smart home devices, data backup solutions, and security systems. If it’s technology-related, we can help.

Do I need to understand technology to use your services?2025-03-01T15:43:13+08:00

Not at all. We specialise in making technology accessible to everyone, regardless of their technical knowledge. Our professionals explain everything in clear, everyday language without making assumptions about your technical background.

What areas do you service?2025-03-01T15:42:44+08:00

We provide comprehensive IT support to both homes and businesses throughout the Northern Suburbs. Our mobile service brings professional IT support directly to your doorstep.

Do you offer same-day service?2025-03-01T15:42:06+08:00

Where resource is available we’ll try to offer same-day service whenever possible. We understand that technology issues can be disruptive and aim to resolve them quickly. Simply call us on 1300 859 193 to check availability

Our Happy Clients

Professional Associations

AISA - Australian Information Security Association logo

Australian Information Security Association

Australian Computer Society - ACS logo

Australian Computer Society

WBA Member logo

Wanneroo Business Association

CompTIA Security+

CompTIA Security+

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